Online dating for people in relationships
We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.The ODA Code of Practice is binding on members of the Association.As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.There are many different platforms and communities that exist.Online dating platforms to connect like-minded people to find a new friend, date, partner or casual contact. Online dating is what you make out of it – just like in real life when you go out with friends to a bar to meet new people.
It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.
There are many different options, ranging from 100% free dating sites to paid membership sites with monthly costs. Its worth noting that paid-for dating services deter scammers and fakes as the barrier to entry is a little higher.
We sign up to each and every site on our ranking page and where possible take out a premium membership.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.